Communication Skills - 2 days You Will Learn How To
- · Achieve results in your communications with others
- · Build collaborative relationships that emphasize trust and respect
- · Communicate effectively using simple, concise and direct language
- · Enhance your active listening skills to anticipate and avoid common misunderstandings
- · Eliminate the roadblocks that undermine your ability to communicate effectively
Course Benefits Communication skills are an essential element every employee and manager must have as part of their standard tool set. In this course, through interactive workshops, self-assessments, role-playing activities and video simulations, you gain practical experience initiating and responding to various forms of communication. You learn to handle situations based on a flexible, genuine and self-confident approach. You also gain the skills to collaborate with others and hone your communications toolkit. Who Should Attend Those looking to strengthen their communication and collaboration skills and work confidently with others. Activities throughout this course immerse you in an ongoing simulation including a media-rich experiential learning environment that allows you to practice the communication techniques, tools and strategies presented. Program include: - · Experiencing the difference between one-way and two-way communication
- · Defining your communication style
- · Demonstrating active listening skills
- · Revealing personal filters with simulation games
- · Overcoming cross-cultural barriers through case studies and role-playing
- · Assessing your relationship with others
- · Generating checklists to enhance your performance back on the job
|
