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Assertive Communication Skills |
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Assertive Communication Skills - 2 days You Will Learn How To - · Demonstrate and model assertive behavior for win-win outcomes
- · Gain self-awareness of your attitudes, behavior patterns and habits
- · Develop a positive, proactive response to difficult behaviors in others
- · Exhibit confidence in your ability to address challenging situations
- · Enhance your skill set using proven tools, tactics and techniques
- · Generate the results you want when dealing with others
Course Benefits Professionals at all levels need the ability to project their thoughts and ideas with an assertive communication style. The skill of expressing opinions confidently and clearly is critical. In this course, you gain the knowledge and skills to proactively and effectively apply appropriate levels of assertiveness in a professional environment. You also design a personalized action plan to further develop your assertiveness skills. Who Should Attend Anyone interested in building effective and assertive communication skills, including business, nonprofit, government and educational professionals, team and project leaders. Experiential activities, including real-playing and role-playing, allow you to simulate real-world situations and practice the skills and techniques presented throughout the course. Program include: - · Practicing assertive communication
- · Exhibiting confident body language
- · Recognizing assertive characteristics
- · Modeling assertive behavior options
- · Assertively managing real-world pressures and demands
- · Profiling your conflict handling style
- · Applying assertiveness techniques
- · Reacting rapidly to common challenges
- · Planning successful outcomes
- · Giving and receiving structured feedback
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